Jumia, Africa’s leading e-commerce platform, today announced the appointment of one of Africa’s most powerful and influential women in Kenya, Betty Mwangi, as Kenya’s new Chief Executive Officer. She takes over the leadership mantle from former CEO Sam Chappatte.
Betty Mwangi is set to focus on accelerating corporate growth as the company continues to expand its already strong position as the number one shopping online platform.
She was recognized as one of the Top 10 most influential women in the mobile telecommunication industry by MCI and was also named twice as one of the Top 20 most powerful African women.
Betty Mwangi is an engineer with 20 years of experience in the telecommunications, insurance, and pharmaceutical industries, she previously served as Group Commercial Director for Britam Group PLC from 2016 to 2021, a company she originally joined in 2013. She also worked as Director of Financial Services for Safaricom MPESA from inception in 2007 to 2016.
“It is a great honour to be an integral part of Jumia’s journey as we continue to tap the power of the Internet to transform Africa. I look forward to working with the team to expand the Jumia universe and trust that my experience and passion for digital innovation will help to propel Jumia to greater heights. I am excited by the opportunity to have a positive impact on the everyday lives of Kenyans through e-commerce,” Betty Mwangi.
Jumia, Kenya online retailer was established in May 2013 with the aim and vision to become the one-stop shop for retail in Kenya with the implementation of best practices both online and offline.
At present, it is the largest online retail store in Kenya. At inception we did an average delivery time of a week, today we do, on average, delivery in 1-5 days.
Initially starting with 3 employees, Jumia presently has a staff strength of 1000 young and entrepreneurial Kenyans including our 150 strong customer service team available 7 days a week.
“Betty has an impressive track record and brings a great breadth and depth of experience to Jumia. She will play an important role in furthering our customer-focused commitment as we reach an inflection point in our growth trajectory,” said Sacha Poignonnec and Jeremy Hodara, co-CEOs of Jumia. “ We extend our sincere thanks to Sam Chappatte as he departs our team after seven years with us, five of which were spent as Jumia Kenya’s CEO. We have achieved tremendous progress under his leadership, and wish him the very best in his new endeavors.”
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