The Policyholders Compensation Fund (PCF) has officially initiated the payment of compensation to individuals with valid claims against Trident Insurance Company Limited. To facilitate a streamlined process, the fund has launched a digital portal where all affected parties should to submit their applications.
This follows the Insurance Regulatory Authority’s decision on March 10, 2026, to place Trident Insurance under statutory management due to the need to stabilize its financial position and protect the interests of the public. Trident, which specialized in general insurance products such as motor, property, and work injury benefits, had been barred from entering into any new contracts to prevent further financial exposure.
The Policyholders Compensation Fund currently serves as the statutory manager for the firm, overseeing all operations and the ongoing claim verification process to ensure transparency and legal compliance.
The Application Process as given by PCF
Applicants should check PCFs official website at www.pcf.go.ke and access the online services section to register for an account. Once registered, they will receive a confirmation email, after which they can proceed to fill out the digital claim form and attach all necessary supporting documentation.
Upon the successful submission of a claim through this portal, a claim number will be assigned to the applicant for tracking purposes. The portal is open for these submissions starting on Tuesday, April 14, 2026.
Claimants have a strict two-year window from the date of the notice to file their requests, or they will lose their eligibility for compensation. Furthermore, while the fund aims to provide significant relief, the maximum amount payable for any single claim is capped at KES 500,000.
The process of verifying and approving these payments is to be in strict adherence to the Fund’s established guidelines and statutory limits.
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